Telecaller

A new Telecaller role is open at Ariva Wellness, Jala Ram Nagar, Rajkot. There are 6 open positions. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Complaint handling, Active listening, Hindi and English
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹15,000 per month, based on skills and experience.

Job details

• Location: Jala Ram Nagar, Rajkot, Gujarat
• Openings: 6
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Ariva Wellness today.