Telecaller

Join ARK Groups as a Telecaller in Ram Nagar, Visakhapatnam. Salary is up to ₹15,000/month. There are 3 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Day-to-day work

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Hindi and English, Typing speed, Verbal communication
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.

Job details

• Location: Ram Nagar, Visakhapatnam, Andhra Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3
• Work mode: Office-based
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with ARK Groups.