Telecaller

ARKCA Corporate Solutions Private Limited is hiring a Telecaller in Rajarhat, Kolkata. The pay goes up to ₹20,000/month. The team is filling 5 vacancies.

Employer’s description

Explain Company'S Product, Follow Up With Clients, Provide After Sales Support, Maintain Customer Database, Achieve Sales Target,Coordinate With Internal Team, Convert Leads Into Slaes. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, English

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, Hindi, Inbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, English
• A patient, customer-first attitude

What the job involves

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.

Quick facts

• Job location: Rajarhat, Kolkata, West Bengal
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — ARKCA Corporate Solutions Private Limited reviews applications regularly.