Telecaller

Looking for a Telecaller role in Ayodhya Nagar, Bhopal? Arktez Solutions is hiring now. The pay goes up to ₹11,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales, Outbound

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• A patient, customer-first attitude

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹7,000 – ₹11,000 per month.

Position details

• Work location: Ayodhya Nagar, Bhopal, Madhya Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Arktez Solutions.