Telecaller

ARL Company has an opening for a Telecaller based in Vaishali Nagar, Jaipur. The pay goes up to ₹15,000/month. There are 5 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹10,000 – ₹15,000 per month.

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Verbal communication and Active listening
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Job details

• Location: Vaishali Nagar, Jaipur, Rajasthan
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — ARL Company reviews applications regularly.