Telecalling

Arman Homes is looking for a Telecalling to join its team in Hinjewadi, Pune. The pay goes up to ₹15,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Day-to-day work

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with CRM tools, Hindi and English, Active listening, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and calm under pressure

Quick facts

• Location: Hinjewadi, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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