Telecaller

Join Army Tours and Travels as a Telecaller in Gomti Nagar, Lucknow. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Typing speed, Verbal communication, Complaint handling and Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Position details

• Work location: Gomti Nagar, Lucknow, Uttar Pradesh
• Work type: Work from office
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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