International Voice Process Agent

Start your next role as an International Voice Process Agent with Aro Outsourcing Private Limited in Kasba, Kolkata. Great for first-time job seekers. 30 candidates will be hired for this role. The pay goes up to ₹13,000/month.

Note from the employer

Job Title: Tele Survey Agent (Uk Process)Location: Kolkata (On-Site)Shift Timing:Monday To Friday: 12:30 Pm 9:30 Pm Saturday: 1:00 Pm 7:00 Pm (Half Day) Sunday: Fixed Offjob Description:We Are Hiring Tele Survey Agents For Our Uk-Based Process. The Role Involves Calling Customers In The Uk And Conducting Short Telephonic Surveys. Type : International, Domestic, Outbound, Inbound | Languages : English

Compensation

Salary: ₹10,000 – ₹13,000 per month, based on skills and experience.

What the job involves

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, English, Inbound, International, Outbound
• Basic English
• Freshers can apply
• Type: International, Domestic, Outbound, Inbound
• Languages: English
• Someone customer-first and calm under pressure

Job at a glance

• Location: Kasba, Kolkata, West Bengal
• Vacancies: 30
• Work type: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 12:30 PM - 9:30 PM | Monday to Friday Afternoon

Ready to start? Upload your resume and apply to Aro Outsourcing Private Limited today.