Technical Support Executive - Voice...

Looking for a Technical Support Executive - Voice... role in Patparganj, Delhi? Arogya (Om Sai & Sons) is hiring now. The team is filling 2 vacancies. Salary is up to ₹25,000/month.

Note from the employer

Handling Customer Inquiriesanswer Calls, Emails, Chats, Or Messages About Products, Services, Or Orders.Resolving Complaints And Issuesidentify Problems, Provide Solutions, And Ensure Customer Satisfaction.Providing Product/Service Informationexplain Features, Pricing, Usage, And Policies Clearly To Customers.Maintaining Records. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

Candidate profile

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Inbound, Outbound
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• You are polite and patient

Job details

• Job location: Patparganj, Delhi, Delhi
• Openings: 2
• Interview timings: 1:00 PM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Arogya (Om Sai & Sons) reviews applications regularly.