Logistics & Customer Delivery Coord...

A new Logistics & Customer Delivery Coord... role is open at Aroona Consumer Private Limited, Vrindavan, Mathura. Salary is up to ₹12,000/month.

Employer’s description

Coordinate With Courier Partners And Customers To Ensure Successful Order Deliveries. Manage Ndr Cases, Arrange Pickups, Track Shipments, Resolve Delivery Issues, Reduce Rtos, And Maintain Delivery Records. Follow Up Proactively With Customers And Logistics Partners To Maximize Delivery Success And Enhance Customer Satisfaction. Languages : English, Hindi

What you will do

As a Logistics & Customer Delivery Coord..., your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.

What you get

You will be paid ₹10,000 – ₹12,000 per month.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi
• A patient, polite attitude

Quick facts

• Job location: Vrindavan, Mathura, Uttar Pradesh
• Timings: 9:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: Office-based
• Employment type: Full time

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