Telecaller

Looking for a Telecaller role in Wakad, Pune? Arowana Tms is hiring now. There are 2 open positions. The pay goes up to ₹18,000/month. Freshers can apply.

Employer’s description

Good Communication Skills, Good Connect With Customers, Professional Handling, Basic Knowledge Of Computer, Good Command Over Language. Type : Sales, Inbound

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Inbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Inbound
• A polite, calm under pressure attitude

What you will do

• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹16,000 – ₹18,000 per month.

Quick facts

• Job location: Wakad, Pune, Maharashtra
• Work type: Office-based
• Timings: 10.30 AM to 8.30 PM
• Openings: 2
• Interview: 3 PM to 8 PM
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Arowana Tms reviews applications regularly.