Receptionist Cum Telecaller

Join Arpan Mahendru (Mahendru Telecom) as a Receptionist Cum Telecaller in Central Town, Jalandhar. You can earn up to ₹20,000/month. The team is filling 2 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹13,000 – ₹20,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Active listening, Typing speed, Verbal communication, CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Central Town, Jalandhar, Punjab
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Arpan Mahendru (Mahendru Telecom) reviews applications regularly.