Telecaller

Start your next role as a Telecaller with Arpit Marketing in Shastri Nagar, Bhilwara. Great for first-time job seekers. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Complaint handling, Hindi and English, Verbal communication, Typing speed
• Female Only
• Basic English
• Freshers can apply
• You are patient and calm under pressure

What the job involves

Here is what a typical day looks like:

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Quick facts

• Job location: Shastri Nagar, Bhilwara, Rajasthan
• Openings: 1
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Arpit Marketing reviews applications regularly.