Telecaller

Looking for a Telecaller role in Khadki, Pune? Arrow System And Solution is hiring now. Great for first-time job seekers. Salary is up to ₹12,000/month. The team is filling 10 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Active listening, Complaint handling and CRM tools
• No English required
• Freshers can apply

What the job involves

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

Position details

• Location: Khadki, Pune, Maharashtra
• Vacancies: 10
• Work type: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Arrow System And Solution.