Telecaller

Join Artech Healthcare Learning Foundation as a Telecaller in Sector 46 - Gurgaon, Delhi. Salary is up to ₹25,000/month.

Employer’s description

Handle Admissions, Follow Up On Leads, And Promote Courses In Ivf, Embryology, Ai Automation, Api Automation, Crm Dashboards, And Other Ai Tools. Strong Communication, Lead Conversion, And Crm Skills Preferred. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English
• You are patient and customer-first

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Position details

• Job location: Sector 46 - Gurgaon, Delhi, Delhi
• Vacancies: 1
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Artech Healthcare Learning Foundation reviews applications regularly.