Telecaller

Arudra Markets has an opening for a Telecaller based in Labbipet, Vijayawada. Freshers can apply. The pay goes up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Typing speed, Verbal communication and CRM tools
• Basic English
• Freshers can apply
• You are patient and calm under pressure

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Job details

• Work location: Labbipet, Vijayawada, Andhra Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Arudra Markets.