Chat Support Representative

Arun Masala Center has an opening for a Chat Support Representative based in Amaravathi, Guntur. No experience? You can still apply. You can earn up to ₹12,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Hindi and English, CRM tools, Verbal communication, Typing speed
• Basic English
• Freshers can apply
• You are calm under pressure and patient

What you get

Compensation: ₹6,000 – ₹12,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.

Position details

• Job location: Amaravathi, Guntur, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Arun Masala Center.