Credit Counselling Agent

Start your next role as a Credit Counselling Agent with Aryavanshi Workstation Llc in Dehradun. The pay goes up to ₹35,000/month. Freshers can apply. There are 10 open positions.

Note from the employer

Assist Eligible Us Customers With Unsecured Debt By Explaining Debt-Settlement Programs, Eligibility, Fees, And Potential Risks, And Assisting Qualified Customers With Night Shift. Type : Outbound, Inbound, International | Languages : English

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Night shift
• Type: Outbound, Inbound, International
• Languages: English
• You are calm under pressure and polite

Key responsibilities

As a Credit Counselling Agent, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Salary and benefits

The salary for this role is ₹20,000 – ₹35,000 per month.

Position details

• Job location: Dehradun, Uttarakhand
• Work mode: Office-based
• Interview: 8:00 pm - 10:00 pm | Monday to Saturday
• Shift: 9.00 Pm - 6.00 Am | Monday to Saturday
• Vacancies: 10
• Employment type: Full time

Click Apply to send your profile to Aryavanshi Workstation Llc. It takes less than a minute.