Team Leader

Start your next role as a Team Leader with Ascendon Hire in Sector 18 - Gurgaon, Delhi. The team is filling 5 vacancies. You can earn up to ₹40,000/month.

Note from the employer

We Are Looking For A Motivated And Experienced Team Leader Telecalling To Manage And Guide A Team Of Telecallers. The Ideal Candidate Will Be Responsible For Achieving Sales Targets, Monitoring Team Performance, Handling Customer Escalations, And Ensuring High-Quality Customer Interactions. Strong Communication, Leadership, And Problem-Solving Sk. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : English, Hindi

Your responsibilities

• You will follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Who can apply

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi, Inbound, Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: English, Hindi
• Someone polite and calm under pressure

Salary

Salary: ₹25,000 – ₹40,000 per month, based on skills and experience.

Job details

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ascendon Hire.