Process Executive

Ascendum Kps Private Limited has an opening for a Process Executive based in Bodakdev, Ahmedabad. Freshers can apply. 15 candidates will be hired for this role. You can earn up to ₹18,000/month.

Employer’s description

Perform Function/Audit Per Checklist And Defined Job Aid. Ensure That All Loan Documentation Is Complete, Accurate, Verified And Complies With The Checklist And Guidelines Issued By The Client. Make Sure Loans Are Processed As Per Updates Provided By Clients And Process Loans Errorfree. Process Loans As Per Client Defined Slas. Languages : Hindi, Gujarati, English

Salary

You will be paid ₹15,000 – ₹18,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: English, Gujarati, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, Gujarati, English
• You are calm under pressure and customer-first

Position details

• Location: Bodakdev, Ahmedabad, Gujarat
• Work mode: Office-based
• Job type: Full time
• Working hours: 7:00 PM - 4:00 PM | Monday to Friday
• Interview: 5:00 PM - 7:00 PM | Monday to Friday
• Vacancies: 15

If this job suits you, apply now — shortlisted candidates will be contacted by Ascendum Kps Private Limited.