Senior Customer Care Executive

Start your next role as a Senior Customer Care Executive with Asd India Services in Rajajinagar, Bengaluru. Salary is up to ₹18,000/month. There are 19 open positions.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Real Estate | Languages : Telugu, Tamil, Kannada, Hindi, English

What you will do

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.

Pay and perks

The salary for this role is ₹12,000 – ₹18,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Kannada, Real Estate, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Real Estate
• Languages: Telugu, Tamil, Kannada, Hindi, English
• Someone patient and customer-first

Job at a glance

• Job location: Rajajinagar, Bengaluru, Karnataka
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM
• Work type: On-site
• Vacancies: 19
• Interview timings: 10:00 AM - 7:00 PM | Monday to Saturday

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