Telecaller

Ashapura Services is looking for a Telecaller to join its team in Fatehgunj, Vadodara. There are 4 open positions. Salary is up to ₹12,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Active listening, CRM tools, Complaint handling, Hindi and English
• Female Only
• No English required
• Freshers can apply
• You are customer-first and polite

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

Position details

• Location: Fatehgunj, Vadodara, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Ashapura Services reviews applications regularly.