Field Collection Executive

ASHPA Global Services Pvt Ltd wants to bring on a Field Collection Executive for its Narayan Nagar, Bhopal team. The team is filling 10 vacancies. No experience? You can still apply. Salary is up to ₹20,000/month.

Note from the employer

Directly Contact Delinquent Customers At Their Homes Or Businesses To Discuss Their Overdue Payments And Initiate Collection Efforts.Analyze Customer Financial Situations To Understand Their Ability To Repay And Identify Potential Collection Strategies. Negotiate Repayment Plans With Customers, Including Instalment Agreements, To Facilitate.

What you will do

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.

Salary

Compensation: ₹10,000 – ₹20,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Verbal communication, Complaint handling, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Quick facts

• Work location: Narayan Nagar, Bhopal, Madhya Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with ASHPA Global Services Pvt Ltd.