Field Collection Executive

A new Field Collection Executive role is open at Ashpa Global Services Private Limited, Swargate, Pune. You can earn up to ₹25,000/month. The team is filling 10 vacancies. Great for first-time job seekers.

Employer’s description

Directly Contact Delinquent Customers At Their Homes Or Businesses To Discuss Their Overdue Payments And Initiate Collection Efforts.Analyze Customer Financial Situations To Understand Their Ability To Repay And Identify Potential Collection Strategies. Preferred Experience In : Credit Card

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Roles and responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Credit Card
• Basic English
• Freshers can apply
• Preferred Experience In: Credit Card
• A patient, polite attitude

Quick facts

• Job location: Swargate, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Ashpa Global Services Private Limited.