Team Coordinator

Ashpa Global Services Private Limited wants to bring on a Team Coordinator for its Bezonbagh, Nagpur team. There are 3 open positions. You can earn up to ₹25,000/month.

In the employer’s words

Assign Allocation To Team Members (Field Agents / Tele-Calling Agents Based On Their Expertise And Workload.Monitor Individual Performance Metrics Like Collection Rate, Call Volume, And Customer Satisfaction.Provide Regular Coaching And Feedback To Team Members On Negotiation Tactics And Customer Handling. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What you will do

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Job at a glance

• Work location: Bezonbagh, Nagpur, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Ashpa Global Services Private Limited.