Telecaller

Ashwin Chaudhari MARATHI MATRIMONIAL is looking for a Telecaller to join its team in Manewada, Nagpur. The pay goes up to ₹11,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹6,000 – ₹11,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Hindi and English, Verbal communication and Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Location: Manewada, Nagpur, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Work mode: Work from office

Apply today and take the next step in your career with Ashwin Chaudhari MARATHI MATRIMONIAL.