Senior Telecaller

Ashwinbhai Mohanbhai Ghedia (Shree Ram Pump & Pipe) wants to bring on a Senior Telecaller for its Dhebar road, Rajkot team. Salary is up to ₹20,000/month. The team is filling 2 vacancies.

Note from the employer

Outbound Calling: Contact Potential Customers (Farmers, Distributors, Retailers) To Explain Pump Products.Lead Generation: Find New Customers And Create Interest In Submersible Pumps.Product Explanation: Explain Specs Like Horsepower, Water Flow, Energy Efficiency, And Usage (Agriculture, Domestic, Industrial). Skills Requiredgood Communication (Especially In Local Languages Like Gujarati/Hindi Basic English)Basic Understanding Of Electrical/Mechanical Productspersuasion And Sales Skillspatience And Ability To Handle Different Types Of Customersbasic Computer Skills (Crm, Excel, Calling Software). 1 - 2 Years Experience Compulsory. | Marketing | Type : Domestic, Sales, International | Languages : English, Hindi, Gujarati

Pay and perks

Compensation: ₹16,000 – ₹20,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Domestic, English, Gujarati, Hindi, International, Marketing, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Domestic, Sales, International
• Languages: English, Hindi, Gujarati
• Someone patient and calm under pressure

Key responsibilities

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Position details

• Location: Dhebar road, Rajkot, Gujarat
• Openings: 2
• Work mode: On-site
• Interview timings: 4:00 am - 7:30pm | Monday to Saturday
• Timings: 09:55 am - 7:30pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Ashwinbhai Mohanbhai Ghedia (Shree Ram Pump & Pipe).