Account / Relationship Management -...

Start your next role as an Account / Relationship Management -... with Ashwini Amrut Rokade (Amrut Textiles) in Gandhibagh, Nagpur. You can earn up to ₹20,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Domestic | Languages : English, Marathi, Hindi

Skills and qualifications

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Marathi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English, Marathi, Hindi
• A polite, calm under pressure attitude

Compensation

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Day-to-day work

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Gandhibagh, Nagpur, Maharashtra
• Working hours: 11:30 AM - 8:45 PM | Monday to Saturday
• Vacancies: 1
• Work mode: On-site
• Interview: 11:00 AM - 12:00 PM | Monday to Saturday
• Job type: Full time

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