Telecaller

Asian Overises wants to bring on a Telecaller for its Choolai, Chennai team. You can earn up to ₹25,000/month. The team is filling 3 vacancies.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹13,000 – ₹25,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with CRM tools, Typing speed, Complaint handling, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job details

• Location: Choolai, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 3
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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