Telecaller

Start your next role as a Telecaller with ASK Associate in Chikkadpally, Hyderabad. Freshers can apply. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of CRM tools, Verbal communication, Hindi and English and Active listening
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and patient

Job at a glance

• Work location: Chikkadpally, Hyderabad, Telangana
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — ASK Associate reviews applications regularly.