Bpo Manager

Join Ask loans In as a Bpo Manager in Vijayanagar, Bengaluru. The team is filling 10 vacancies. The pay goes up to ₹50,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Team Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Outbound, Sales, Domestic, Mutual Funds | Marketing

Compensation

You will be paid ₹40,000 – ₹50,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, Marketing, Mutual Funds, Outbound, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Sales, Domestic, Mutual Funds
• Marketing
• Someone polite and customer-first

Key responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Vijayanagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 1:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Ask loans In today.