Telecaller

Start your next role as a Telecaller with Aspirants Vision in Chandrasekharpur, Bhubaneswar. You can earn up to ₹25,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Active listening, CRM tools, Verbal communication and Typing speed
• Basic English
• Freshers can apply

Compensation

The salary for this role is ₹10,000 – ₹25,000 per month.

Position details

• Work location: Chandrasekharpur, Bhubaneswar, Odisha
• Work type: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Aspirants Vision.