Voice & Non-Voice Call Center Agent

Aspire is looking for a Voice & Non-Voice Call Center Agent to join its team in Mohali. You can earn up to ₹20,000/month. No experience? You can still apply. There are 26 open positions.

In the employer’s words

Customer Support Executive (Blended Voice & Chat Location: Mohali (Phase 8B / Sector 74)Work Mode: Strictly Work From Officeshifts: Rotational Shiftssalary: 16,000 To 20,000/Month + Performance Incentivesjoining: Immediate Joiners. Type : Inbound, Outbound | Languages : English

What you get

Compensation: ₹16,000 – ₹20,000 per month.

What you will do

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English
• You are customer-first and calm under pressure

Position details

• Work location: Mohali, Punjab
• Openings: 26
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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