International Voice Process Agent

Aspire Teleservices Llp has an opening for an International Voice Process Agent based in Sector 118, Mohali. Salary is up to ₹25,000/month. 30 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.

Salary

You will be paid ₹22,000 – ₹25,000 per month.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of Hindi and English, Active listening, Complaint handling and Typing speed
• Good English
• Freshers can apply
• You are customer-first and patient

Job at a glance

• Location: Sector 118, Mohali, Punjab
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Aspire Teleservices Llp.