Non Tech Support Executive - Non Vo...

Aspire Teleservices wants to bring on a Non Tech Support Executive - Non Vo... for its Mohali team. You can earn up to ₹16,000/month. There are 30 open positions. Great for first-time job seekers.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Pay and perks

Compensation: ₹14,000 – ₹16,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Hindi and English, Active listening, Typing speed and CRM tools
• Basic English
• Freshers can apply

What the job involves

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Mohali, Punjab
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Aspire Teleservices.