Voice & Non-Voice Call Center Agent

Join Aspire Teleservices Llp as a Voice & Non-Voice Call Center Agent in Sector 118, Mohali. Great for first-time job seekers. You can earn up to ₹13,000/month. There are 30 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic

Key responsibilities

• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Pay and perks

Salary: ₹12,000 – ₹13,000 per month, based on skills and experience.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic
• No English required
• Freshers can apply
• Type: Domestic
• Someone calm under pressure and patient

Job details

• Work location: Sector 118, Mohali, Punjab
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Aspire Teleservices Llp reviews applications regularly.