Voice & Non-Voice Call Center Agent

Join Aspire Teleservices Llp as a Voice & Non-Voice Call Center Agent in Mohali. The pay goes up to ₹16,000/month. 30 candidates will be hired for this role.

Note from the employer

Walk-In Interview Available: D228, Aspire Teleservices, Sector 74, Mohali Walk-In Interview Availabled228, Aspire Teleservices, Phase 8We Are Hiring At Aspire Teleservices! Role: Non Voice- Voice Support Executive Location: Phase 8-B, Industrial Area, Mohali (Work From Office) Shift: Rotational Salary: 14,000 16,000/Month + Performance. Type : Domestic | Languages : Hindi, English

Salary

The salary for this role is ₹14,000 – ₹16,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• You are patient and polite

Roles and responsibilities

As a Voice & Non-Voice Call Center Agent, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Mohali, Punjab
• Job type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Aspire Teleservices Llp.