Voice & Non-Voice Call Center Agent

Start your next role as a Voice & Non-Voice Call Center Agent with Aspire Teleservices Llp in Sector 118, Mohali. Salary is up to ₹20,000/month. There are 30 open positions. No experience? You can still apply.

In the employer’s words

Were Hiring | Blended Voice & Chat Processaspire Teleservices Is Hiring Enthusiastic And Customer-Focused Professionals To Join Our Team! Position: Customer Support Executive Blended Voice & Chat Location: Mohali Shift: Rotational Shifts Joining: Immediate Joiners Preferred.

What you will do

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary

Compensation: ₹16,000 – ₹20,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Verbal communication, Active listening, Hindi and English, Complaint handling
• Good English
• Freshers can apply
• Someone polite and patient

Quick facts

• Location: Sector 118, Mohali, Punjab
• Work type: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Aspire Teleservices Llp today.