Voice Process Associate

Aspire Teleservices Llp has an opening for a Voice Process Associate based in Mohali. 30 candidates will be hired for this role. The pay goes up to ₹16,000/month. Freshers can apply.

Employer’s description

Were Hiring | Blended Voice Processaspire Teleservices Is Hiring Enthusiastic And Customer-Focused Professionals To Join Our Team!.

Salary

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with CRM tools, Verbal communication, Hindi and English, Active listening
• Good English
• Freshers can apply

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Job details

• Work location: Mohali, Punjab
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 30

Ready to start? Upload your resume and apply to Aspire Teleservices Llp today.