Customer Care Executive / Fluent Hi...

A new Customer Care Executive / Fluent Hi... role is open at Asr, Marathahalli, Bengaluru. The pay goes up to ₹37,000/month. There are 22 open positions.

In the employer’s words

Mega Hiring For International Customer Care Representative. Qualification: 12Th , Any Graduate. Minimum 1 Year International Bpo( Customer Support ) Experience Required. Fluent Communications Skills Required In Hindi And English Language. Interested Candidates Kindly Share Your Resume Asap For Arrange Interview. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Hindi, English

Salary

Salary: ₹33,000 – ₹37,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Hindi, English
• Someone calm under pressure and patient

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Marathahalli, Bengaluru, Karnataka
• Job type: Full time
• Timings: 9:00 AM - 6:00 PM | Monday to Friday
• Openings: 22
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Asr.