Customer Care Executive

Looking for a Customer Care Executive role in Salt Lake, Kolkata? Assertic Bpo Pvt Ltd is hiring now. Salary is up to ₹30,000/month. The team is filling 10 vacancies.

Employer’s description

It'S A Night Shift International Lead Generation Process. Type : Outbound, International | Languages : English

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹12,000 – ₹30,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: English, International, Outbound
• Basic English
• Freshers can apply
• Night shift
• Type: Outbound, International
• Languages: English

Quick facts

• Location: Salt Lake, Kolkata, West Bengal
• Vacancies: 10
• Shift: 7:30 PM - 4:30 AM | Monday to Friday
• Interview: 5:00 PM - 8:00 PM | Monday to Friday
• Work type: Work from office
• Job type: Full time

Apply today and take the next step in your career with Assertic Bpo Pvt Ltd.