Telecaller

Join Assets Association as a Telecaller in Ayanavaram, Chennai. Freshers can apply. You can earn up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Complaint handling, Hindi and English, Active listening, CRM tools
• Female Only
• No English required
• Freshers can apply
• A calm under pressure, patient attitude

Salary and benefits

Salary: ₹13,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job details

• Work location: Ayanavaram, Chennai, Tamil Nadu
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Assets Association.