Operation Manager

Join Assets Square as an Operation Manager in Banashankari 3rd Stage, Bengaluru. Salary is up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Active listening, CRM tools, Typing speed and Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Banashankari 3rd Stage, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Assets Square.