Telecaller

Looking for a Telecaller role in Banashankari 3rd Stage, Bengaluru? Assets Square is hiring now. No experience? You can still apply. You can earn up to ₹30,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Active listening, CRM tools, Verbal communication and Typing speed
• Basic English
• Freshers can apply
• You are polite and calm under pressure

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹15,000 – ₹30,000 per month.

Quick facts

• Work location: Banashankari 3rd Stage, Bengaluru, Karnataka
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Assets Square.