Quality Assurance Executive

Start your next role as a Quality Assurance Executive with Assurmate in Chattarpur, Delhi. 3 candidates will be hired for this role. Salary is up to ₹30,000/month.

In the employer’s words

We Are Looking For A Detail-Oriented And Quality-Driven Quality Assurance Executive With A Background In Footwear Technology Or Related Fields. The Candidate Will Be Responsible For Maintaining Premium Quality Standards Across Sneaker And Luxury Article Restoration Processes While Ensuring Operational Excellence And Customer Satisfaction. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹20,000 – ₹30,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Verbal communication, Typing speed, CRM tools, Hindi and English
• Good English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

Job at a glance

• Work location: Chattarpur, Delhi, Delhi
• Vacancies: 3
• Job type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Assurmate.