Relationship Manager

Looking for a Relationship Manager role in Chattarpur, Delhi? Assurmate is hiring now. 3 candidates will be hired for this role. You can earn up to ₹25,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Hindi and English, Typing speed, CRM tools and Verbal communication
• Good English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Key responsibilities

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹18,000 – ₹25,000 per month.

Position details

• Work location: Chattarpur, Delhi, Delhi
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 3
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Assurmate today.