Amex Insurance Sales Associate Bpo ...

Aster is looking for an Amex Insurance Sales Associate Bpo ... to join its team in MG Road - Gurgaon, Delhi. Salary is up to ₹26,000/month. Freshers can apply. The team is filling 30 vacancies.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Complaint handling, Hindi and English, CRM tools, Active listening
• Good English
• Freshers can apply
• A customer-first, patient attitude

What the job involves

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Pay and perks

Compensation: ₹20,000 – ₹26,000 per month.

Job at a glance

• Location: MG Road - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Aster. It takes less than a minute.