Receptionist Cum Telecaller

Astra Educare wants to bring on a Receptionist Cum Telecaller for its Kolkata Maidan, Kolkata team. 6 candidates will be hired for this role. Salary is up to ₹12,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Languages : Bengali

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Bengali
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali
• Someone calm under pressure and polite

Salary

The salary for this role is ₹9,000 – ₹12,000 per month.

Day-to-day work

• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Kolkata Maidan, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 6
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Astra Educare reviews applications regularly.