Telecaller

Astro Purohit is looking for a Telecaller to join its team in Gomti Nagar, Lucknow. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Salary: ₹8,000 – ₹12,000 per month, based on skills and experience.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Candidate profile

• Open to freshers
• Tenth Pass or equivalent
• Skills: Typing speed, Hindi and English, Complaint handling, Active listening
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Job at a glance

• Job location: Gomti Nagar, Lucknow, Uttar Pradesh
• Job type: Full time
• Vacancies: 1
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Astro Purohit.