Collection/Recovery Telecaller-Dra-...

Astute Financial Services has an opening for a Collection/Recovery Telecaller-Dra-... based in Vikas Puri, Delhi. Salary is up to ₹30,000/month. 25 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with English, Hindi
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone patient and polite

Salary

The salary for this role is ₹19,900 – ₹30,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Job details

• Work location: Vikas Puri, Delhi, Delhi
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 25

If this job suits you, apply now — shortlisted candidates will be contacted by Astute Financial Services.